Privacy Policy

Silverfire Research LLC (“Silverfire,” “we,” “us,” or “our”) operates the website www.pairtradingsignals.com (the “Website”) and related services, including a private Discord channel (collectively, the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit the Website, subscribe to our services (including trading signals newsletters), or interact with our Discord channel.

This Privacy Policy applies only to information collected through the Services. It does not apply to information collected offline or through other means. By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, do not use the Services.

Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). Categories include:

Identifiers: Name, email address, username (e.g., Discord handle), IP address, device identifiers.
Commercial Information: Subscription details, billing address.
Internet/Network Activity: Browser type, operating system, pages visited, time spent, referring/exit pages, and interactions with the Website or Discord.
Geolocation Data: Approximate location derived from IP address (not precise GPS).
Inferences: Preferences or interests inferred from your use of the Services.

We do not collect sensitive personal information (e.g., precise geolocation, racial/ethnic origin, health data) or information from children under 13 (we do not direct the Services to children and have no actual knowledge of collecting such data).

Important – Payment Information
We use Stripe, Inc. (“Stripe”) as our third-party payment processor for all subscription payments and transactions on the Website. When you make a purchase or subscribe, you will be directed to Stripe’s secure payment page or form. We do not collect, store, process, or have access to any credit card numbers, CVV codes, expiration dates, or other sensitive financial information. All payment data is collected, processed, stored, and secured directly by Stripe in accordance with PCI DSS standards. We never see or handle your full payment details. For more information about how Stripe handles your payment information, please review Stripe’s Privacy Policy at: https://stripe.com/privacy. We are not responsible for the security of your payment information or any acts or omissions by Stripe. Any payment-related issues, disputes, or security incidents should be addressed directly with Stripe.

How We Collect Information

Directly from you: When you subscribe, register, fill out forms, or communicate with us (e.g., email support).
Automatically: Via cookies, web beacons, server logs, analytics tools (e.g., Google Analytics), and similar technologies when you visit the Website or interact with our Discord.
From third parties: Payment processors (Stripe), email service providers, Discord (for server activity), and analytics providers.

How We Use Your Information
We use Personal Information for the following business purposes:

To provide, operate, and improve the Services (e.g., deliver trading signals, manage subscriptions, respond to inquiries).
To communicate with you (e.g., newsletters, updates, customer support).
To personalize your experience (e.g., content recommendations).
To process payments and prevent fraud (via Stripe).
To comply with legal obligations, enforce our Terms, or protect our rights.
For internal analytics and service improvement.

We do not sell Personal Information or share it for cross-context behavioral advertising.

Sharing of Information
We may share Personal Information with:

Service providers: Third parties that perform services for us (e.g., email delivery, payment processing via Stripe, hosting, analytics, Discord). These providers are contractually required to use the information only for our purposes and to protect it.
Legal requirements: To comply with law, respond to legal process, protect rights/safety, or prevent fraud.
Business transfers: In connection with a merger, acquisition, or sale of assets.

We do not share Personal Information with unaffiliated third parties for their own marketing purposes.

Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to enhance functionality, analyze usage, and deliver targeted content. You can manage preferences via your browser settings. Note: Disabling cookies may limit site functionality.

We honor “Do Not Track” signals where applicable and do not engage in third-party behavioral tracking that would trigger opt-out obligations under applicable law.

Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. For example, subscription data is retained while active and for a reasonable period thereafter for record-keeping.
Security
We implement reasonable administrative, technical, and physical safeguards to protect the Personal Information we collect. However, we do not collect or store sensitive payment information (such as credit card numbers or CVV codes). All payment processing is handled exclusively by our third-party provider, Stripe, which complies with PCI DSS standards. While we strive to protect the data under our control, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you provide information at your own risk.
Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or opt out of certain uses of your Personal Information (e.g., under CCPA/CPRA for California residents). To exercise these rights, contact us at support@pairtradingsignals.com. We will respond within the time required by applicable law.
Children’s Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
International Data Transfers
If you are outside the U.S., information may be transferred to and processed in the United States or other countries. We use appropriate safeguards for such transfers.
Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with the updated date. Continued use of the Services after changes constitutes acceptance.
Contact Us
For questions or to exercise rights, contact: support@pairtradingsignals.com or Silverfire Research LLC, 30 N. Gould Street, Suite R, Sheridan, Wyoming, 82801, USA.
California-Specific Notice (CCPA/CPRA)
For California residents: We collect the categories of Personal Information described above for the business purposes listed. We have not sold or shared Personal Information in the preceding 12 months. You have rights to know/access, delete, opt out of sale/sharing, and non-discrimination. Submit requests via support@pairtradingsignals.com.
CAN-SPAM Compliance
We comply with the CAN-SPAM Act. Commercial emails include a valid physical address, clear opt-out mechanism, and accurate header information. Unsubscribe requests are honored promptly.
CalOPPA Notice
We comply with the California Online Privacy Protection Act. This Privacy Policy is conspicuously posted and describes our practices regarding Personal Information collection and sharing.

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